Support

Need help with an order, a listing, or your account? Email us at support@spurtsports.com and we’ll get back to you within one business day.

Returns & refunds

There’s no automatic returns button. If the gear isn’t as described or something else went wrong, email the address above and a real person will sort it out with you. Your payment is held until you confirm you’ve received the gear, so if something’s wrong, tell us before you confirm — a refund at that point is straightforward.

In the app you can also use Report a problem on the order itself. That’s the formal refund path: it pauses the order and holds the payment while our team reviews it. For anything else — a question, or you’re not sure — email us and we’ll file it for you if it turns out to be needed.

Reporting abuse

The fastest way to report a listing or user is the Report option in the app (on any listing or conversation). Reports are reviewed and acted on within 24 hours. You can also email the address above with the word “REPORT” in the subject line.

Policies

Our rules for buying, selling, and user content are in the Terms of Service.